Privacy Policy

Effective January 1, 2026

Elko Concrete, elkoconcrete.com, team@elkoconcrete.com

Who this policy covers

This policy explains what Elko Concrete does with the information you share when you visit our website, fill out our form, or call us about a job. We're a concrete contractor in Elko, NV, and we collect only what we need to answer your questions, give you an estimate and do the work.

It applies to this website, starting from our home page, and to the requests that come to us through it. You can read more about who we are on our About page.

Information you give us

When you ask for an estimate or send a question, we collect what you choose to give us. That usually includes your name, phone number, email address, the address of the property, and details about the job, such as whether it's a driveway, patio or slab, and any photos you send.

Our contact form runs on a third-party form service that receives your submission and stores it for us. If you call or text us, we keep a record of your number and what we talked about so we can follow up on your job.

Information collected automatically

Like most websites, ours may collect basic technical information when you visit. This can include the pages you view, how long you stay, the type of device and browser you use, the site that sent you here, and a general location based on your IP address.

We may use cookies and similar tools to collect this, so we can see which pages people use and keep the site working well. Cookies are small files your browser stores. You can block or delete them in your browser settings, and the site will still work, though some features may not.

How we use your information

We use your information to reply to you, set up a visit to your property, prepare your estimate, schedule and complete the work, and follow up afterward. We also use it to keep our job and business records and to understand how people use our website so we can improve it.

We don't sell your personal information. We share it only with service providers who help us run the website, the contact form and our business, and only for that purpose, or when the law requires us to.

How long we keep it

We keep your information as long as we need it to answer your request, finish your job, stand behind our work and keep the business and tax records the law expects. After that, we delete it or remove the details that identify you.

If you asked for an estimate and the job didn't go ahead, we usually keep that request only as long as it's useful for following up with you. Basic website analytics are kept in summary form and aren't tied to your name.

Your choices and rights

You can ask us to tell you what information we have about you, to correct it, or to delete it. You can also tell us to stop contacting you about an estimate or follow-up at any time.

Depending on the state you live in, you may have other rights under that state's privacy laws. To make any request, reach us through the details in the last section. We may ask you to confirm who you are before we act on it, so we don't hand your information to someone else.

How we protect your information

We take reasonable steps to keep your information safe, and we limit who can see it to the people who need it for your job. No website, form or storage system is completely secure, so we can't promise that information sent over the internet will never be exposed.

Children's privacy

Our website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn that we have, we'll delete it.

Questions or privacy concerns

If you have a question about this policy or a concern about how we've handled your information, call Elko Concrete at (775) 510-0139 or send us a message through our contact page. We're available Monday through Friday from 7 AM to 9 PM and Saturday and Sunday from 6 AM to 9 PM.

We reply within 1 business day, and we'll tell you what we found and what we're doing about it.

Changes to this policy

We may update this policy when our website, our tools or the law changes. When we do, we'll post the new version on this page, and it applies from the time it's posted.